Warranty

The terms and conditions of Elegant Shopping’s warranty are:

  1. The warranty only applies to Elegant Shopping’s products purchased from the online shopping website www.myelegantshopping.com
  2. The warranty does not cover any of the following: damage caused by the user; spillages or moisture; neglect, abuse or misuse, including but not limited to the failure to use product for their normal purpose in accordance with the manufacturer's instructions for usage, failure to properly maintain the product in accordance with the manufacturer's instructions, and/or the failure to use the product in accordance with the manufacturer's specifications; normal wear and tear; use of the product with incompatible or faulty equipment; unauthorised modifications; repairs conducted by unauthorised persons or service centres; the model and/or serial number of the product being altered, removed or made illegible; accidents; or acts of god or any cause beyond the control of myelegantshopping.com
  3. The warranty is transferable during the term of the prescribed warranty period of the product.
  4. The warranty does not affect any statutory rights that the original purchaser may have in accordance with the law applicable in the jurisdiction where the product was purchased, or any rights that the original purchaser may have against the authorised manufacturer pursuant to their original purchase agreement. Such statutory rights may not apply to subsequent owners of myelegantshopping.com
  5. Myelegantshopping.com will not accept any warranty repair or replacement without the original proof or purchase of the product. It is the original purchaser's responsibility to keep the original proof of purchase safe at all times, as our company is not obliged to provide a replacement of the original proof or purchase, and to transfer that proof of purchase to any subsequent owners of the product.
  6. Once the product has been received, our company will assess the warranty claim and then arrange repair or replacement in accordance with the warranty procedure prescribed by the manufacturer. The warranty repair or replacement will be conducted by the manufacturer as promptly as possible and within a reasonable time from the date of submission of the warranty claim.
  7. Any repair of product pursuant to this warranty will not terminate this warranty, and this warranty will continue to apply for the existing prescribed warranty period.
  8. Any replacement of product pursuant to this warranty will terminate this warranty, and a new warranty will apply to the replacement of the product.
  9. Elegant Shopping shall not be liable for any damages in excess of the purchase price of any products arising out of any direct or indirect loss suffered in connection with the use of the product, insofar as any such liability may be limited as such by law in the jurisdiction where product was purchased.